The Caldwell Academy Help Desk is here solely for your support. It is our desire to ensure the needs of faculty, students and parents are met and the facilities we have been blessed with operate as planned. This help desk portal is designed to allow us to track trouble tickets so we may analyze trends and ensure that your facility and technology needs are handled in the most expedient manner.

Please take a moment to click on the trouble ticket link to begin the process or contact the help desk. By using this system we are better able to analyze trends and ensure all requests are routed properly. Your request will also be handled faster because your request is automatically forwarded to the appropriate members of the Caldwell Support Staff.

Initiate a trouble/request ticket

Please click on the “Web Mail” icon on the left to access Caldwell email

ACS OnDemand Setup Information